NACH Mandate Registration Process

As per directive from PFRDA, NACH facility is made available to Nodal Offices to transfer contribution amount of underlying Subscribers to Trustee Bank. On registration of NACH mandate by Nodal Office, Trustee Bank will initiate auto debit from the registered bank account against the amount of Transaction ID (TID) uploaded. Also, on successful collection of funds by Trustee Bank, same will be settled against the TID uploaded.

Advantages of NACH –

Due to auto debit facility, manual intervention can be eliminated for transfer of funds to Trustee Bank.
Timely Settlement of uploaded TIDs

NACH mandate registration process for Nodal Offices

1	Nodal Office to download the NACH Mandate Registration Form available by clicking here.
2	Nodal office to print the downloaded form and fill it up along with signature & stamp from concern authority.
3	Nodal Offices are required to submit scanned copy of the mandate Form to email ID of respective sector only and should not be send to all email Ids. Central Government – cghelpdesk@nsdl.co.in Central Autonomous Bodies – cabcra@nsdl.co.in State Government & State Autonomous Bodies – sgcra@nsdl.co.in All Citizens of India & Corporate – uoshelpdesk@nsdl.co.in
4	CRA to share copy of the duly filled Mandate Registration Form to Trustee Bank.
5	Trustee Bank will process NACH mandate Form received from CRA. Accredited bank (Bank where Nodal Office has requested for debit of account) of Nodal office will provide confirmation/rejection of mandate.
6	Trustee Bank to confirm mandate registration status to CRA and Nodal Office.
7	Once mandate is registered, Trustee Bank will initiate debit instructions for amount equivalent to amount of the Transaction ID uploaded by Nodal Offices.
8	Limit per Transaction (for offline mandate registration) is Rs 1 Crore.

Frequently Asked Questions

Do all banks allow NACH mandate registration?

No. All banks do not allow NACH mandate registration. Nodal Office is requested to get in touch with their respective bank.

Can debit instruction from Trustee Bank be rejected/failed?

Debit instruction initiated by Trustee Bank processed through NACH mandate can be rejected due to following reasons

Technical Reasons like connectivity issue, failure of validations due to system issues etc.
Insufficient Funds – Debit mandate instruction can be rejected incase the available balance in the bank account of Nodal Office is less than amount of Transaction ID uploaded
Transaction ID correction by Nodal Offices – Any correction w.r.t amount in Transaction ID post initiation of debit instruction by Trustee Bank may lead to rejection of instruction.

In such a scenario where transactions are rejected, Nodal Office is required to initiate transfer of funds as per the normal laid down process.

What frequency and amount to be set during mandate registration?

At the time of Mandate Registration, Nodal Office needs to provide frequency of transaction and limit of maximum debit amount. As debit instruction will be initiated by Trustee Bank only after upload of TID by Nodal Office and as frequency (Date of TID upload) & TID amount may vary every month, Nodal offices are requested to select frequency as “As and when presented” and “maximum amount (i.e. 1 Cr.) “ for maximum limit of debit amount per transaction.

Further Nodal Offices are requested to mention PAO registration number in remarks column for easy identification of Nodal Office.

Why to submit contact details during Mandate Registration?

Communication details of Nodal Offices is collected during NACH Mandate Registration for sharing communication related to status of mandate registration, debit instruction and fund returns etc.