SBI PENSION FUND SCHEME - CENTRAL GOVT - 25.9845 as on 18-10-2017 || SBI PENSION FUND SCHEME - STATE GOVT - 22.3484 as on 18-10-2017 || SBI PENSION FUND SCHEME E - TIER I - 22.5778 as on 18-10-2017 || SBI PENSION FUND SCHEME C - TIER I - 24.5076 as on 18-10-2017 || SBI PENSION FUND SCHEME G - TIER I - 22.645 as on 18-10-2017 || SBI PENSION FUND SCHEME E - TIER II - 20.7987 as on 18-10-2017 || SBI PENSION FUND SCHEME C - TIER II - 22.4411 as on 18-10-2017 || SBI PENSION FUND SCHEME G - TIER II - 21.6257 as on 18-10-2017 || NPS TRUST A/C-SBI PENSION FUNDS PRIVATE LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 21.101 as on 18-10-2017 || SBI PENSION FUNDS PVT. LTD. SCHEME - CORPORATE-CG - 16.5747 as on 18-10-2017 || NPS TRUST - A/C SBI PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.5282 as on 18-10-2017 || SBI PENSION FUND SCHEME A - TIER I - 10.6712 as on 18-10-2017 || SBI PENSION FUND SCHEME A - TIER II - 20 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- CENTRAL GOVT - 25.2332 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- STATE GOVT - 22.4766 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME E - TIER I - 26.3597 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME C - TIER I - 22.2086 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME G - TIER I - 20.4941 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS SCHEME E - TIER II - 21.2999 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS SCHEME C - TIER II - 21.1975 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS SCHEME G - TIER II - 21.032 as on 18-10-2017 || NPS TRUST A/C-UTI RETIREMENT SOLUTIONS LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.9421 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME - CORPORATE-CG - 10 as on 18-10-2017 || NPS TRUST - A/C UTI RETIREMENT SOLUTIONS LTD. SCHEME - ATAL PENSION YOJANA (APY) - 12.8963 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER I - 10.6576 as on 18-10-2017 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER II - 10 as on 18-10-2017 || LIC PENSION FUND SCHEME - CENTRAL GOVT - 25.323 as on 18-10-2017 || LIC PENSION FUND SCHEME - STATE GOVT - 22.6411 as on 18-10-2017 || NPS TRUST A/C-LIC PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.8377 as on 18-10-2017 || LIC PENSION FUND LIMITED SCHEME - CORPORATE-CG - 16.6862 as on 18-10-2017 || LIC PENSION FUND SCHEME E - TIER I - 17.6251 as on 18-10-2017 || LIC PENSION FUND SCHEME C - TIER I - 15.9023 as on 18-10-2017 || LIC PENSION FUND SCHEME G - TIER I - 16.3802 as on 18-10-2017 || LIC PENSION FUND SCHEME E - TIER II - 14.8347 as on 18-10-2017 || LIC PENSION FUND SCHEME C - TIER II - 14.947 as on 18-10-2017 || LIC PENSION FUND SCHEME G - TIER II - 16.3077 as on 18-10-2017 || NPS TRUST - A/C LIC PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.8516 as on 18-10-2017 || LIC PENSION FUND SCHEME A - TIER I - 10.6187 as on 18-10-2017 || LIC PENSION FUND SCHEME A - TIER II - 10 as on 18-10-2017 || KOTAK PENSION FUND SCHEME E - TIER I - 25.108 as on 18-10-2017 || KOTAK PENSION FUND SCHEME C - TIER I - 24.3362 as on 18-10-2017 || KOTAK PENSION FUND SCHEME G - TIER I - 20.9155 as on 18-10-2017 || KOTAK PENSION FUND SCHEME E - TIER II - 22.2163 as on 18-10-2017 || KOTAK PENSION FUND SCHEME C - TIER II - 20.9579 as on 18-10-2017 || KOTAK PENSION FUND SCHEME G - TIER II - 19.6542 as on 18-10-2017 || NPS TRUST A/C-KOTAK MAHINDRA PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 18.4087 as on 18-10-2017 || KOTAK PENSION FUND SCHEME A - TIER I - 10.5861 as on 18-10-2017 || KOTAK PENSION FUND SCHEME A - TIER II - 10 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME E - TIER I - 24.8844 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME C - TIER I - 22.0135 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME G - TIER I - 20.4335 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME E - TIER II - 21.2958 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME C - TIER II - 20.4956 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME G - TIER II - 19.8666 as on 18-10-2017 || NPS TRUST A/C-RELIANCE CAPITAL PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME A - TIER I - 10.5667 as on 18-10-2017 || RELIANCE PENSION FUND SCHEME A - TIER II - 10 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER I - 26.5584 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER I - 24.437 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER I - 21.0164 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER II - 20.9244 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER II - 22.7843 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER II - 20.1443 as on 18-10-2017 || NPS TRUST A/C-ICICI PRUDENTIAL PENSION FUNDS MANAGEMENT COMPANY LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER I - 10.8808 as on 18-10-2017 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER II - 10 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER I - 19.7229 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER I - 15.8979 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER I - 15.544 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER II - 17.0602 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER II - 14.9907 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER II - 15.8756 as on 18-10-2017 || NPS TRUST A/C-HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME - NPS LITE SCHEME - GOVT. PATTERN - 10 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER I - 10.8422 as on 18-10-2017 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER II - 10 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME E - TIER I - 10.9454 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME C - TIER I - 10.7348 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME G - TIER I - 10.4773 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME A - TIER I - 10.2729 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME E - TIER II - 10.9164 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME C - TIER II - 10.5 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME G - TIER II - 10.1543 as on 18-10-2017 || BIRLA SUN LIFE PENSION SCHEME A - TIER II - 10 as on 18-10-2017

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NSDL e-Governance Infrastructure Limited Head Office.
Mumbai Office
Address
NSDL e-Governance Infrastructure Limited
1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel.
(022) 4090 4242
Fax
(022) 2495 2594/ 2499 4974
Escalation Matrix for Central Grievance Management System (CGMS) - Only for NPS (National Pension system) related queries/complaints
Escalation Level
Level I
Name of the Official
Mr. Jaydeep Joshi
Contact details
Tel No. - 022 24994242
Email ID - gro@nsdl.co.in
Role
Grievance Redressal Officer (GRO)
Escalation Level
Level II
Name of the Official
Mr. Mandar Karlekar
Contact details
Fax No. - 022 24952594
Email ID - cgro@nsdl.co.in
Role
Chief Grievance Redressal Officer (CGRO)
Escalation Matrix for Exits related to NPS (National Pension System) only
Escalation Level
Level I
Name of the Official
Ms. Manjiri S. Salvi
Contact details
Tel No. 022 24994274
Email ID - npsclaimassist@nsdl.co.in
Escalation Level
Level II
Name of the Official
Mr. Dinesh Dalvi
Contact details
Email ID - dinesh.dalvi@nsdl.co.in
Escalation Level
Level III
Name of the Official
Mr. Mandar Karlekar
Contact details
Fax No. - 022 24994974
Email ID - mandark@nsdl.co.in
Branch Offices
Kolkata Office
Address
5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata - 700 020
Tel.
(033) 2281 4461 / 2290 1396
Fax
(033) 2289 1945
Chennai Office
Address
6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai - 600 017
Tel.
(044) 2814 3917/18
Fax
(044) 2814 4593
New Delhi Office
Address
409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi - 110 001
Tel.
(011) 23705418 / 2335 3817
Fax
(011) 2335 3756
Ahmedabad Office
Address
Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., Above Vijay Sales Stores C. G. Road, Near Panchvati Circle, Ahmedabad - 380 006.
Tel.
(079) 2646 1376
Fax
(079) 2646 1375